MedSoft offers six different user roles. As a Business Owner or Admin User, it’s imperative for you to understand the access levels of your employees. Identifying the correct access level begins with determining what each user needs to view within the system. What functionality does your user need in order to perform his or..
MedSoft utilizes a one-hour timeout system. After 1 hour of inactivity in the system, you will be prompted to continue working; if this prompt is not clicked, you will be auto-logged out. A note on multiple open tabs/windows: If you have multiple tabs/windows open for MedSoft, and you log out of one window, every..
On 8/20/17, MedSoft released the Free Time Calendar. Accessible through the Appointment link on the Menu Navigation Bar, the Free Time Calendar will show users the inverse of the Appointment Calendar. If staff members are looking for availability on a particular day/time, the Free Time calendar shows only the Available blocks of time, so that..
One of MedSoft’s greatest features is the time-saving measures it provides to your clinic. By entering a bit of information at initial setup, you will provide your clinic with ease of use and reporting for years to come. The Vendor portal is one example. All users of MedSoft have the ability to add, view, and..
Auto-Fax Configuration MedSoft offers an Auto-Faxing feature for therapist documentation. Each clinic has the option to turn this feature ON/OFF on the Admin – Configuration tab in MedSoft. Please note that only Admin users have access to the System Configuration tab. On the System Config tab, Admin users have three available options: Require..
Insurance and Policy Tips Insurance Effective Date: The date the patient got insurance Insurance Term Date: This should be left blank unless the patient’s insurance has actually termed. Please do NOT term a Medicare policy if the patient switches over to cash. Leave the term date blank, open a Cash account, and link the two accounts…