Category: Best Practices

Good Faith Estimate for Uninsured or Self-Pay Patients

The No Surprises Act was passed in 2020 to protect consumers from surprise medical bills, often called “balance billing.” Details from the APTA on how this impacts Physical Therapists can be found here.   In an effort to help clinics save time in generating these Good Faith Estimates, clinics will now see a “Good Faith..

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Incomplete Documentation Widget

Incomplete Documentation This widget shows patients who have been checked in for an appointment but whose documentation for that appointment is not yet complete.   Once a patient is checked in for an appointment, s/he will show on this list as having “Incomplete Documentation.” The “View Details” button gives you details including Patient Name, Patient..

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Medicare Plan of Care Tracking Widget

The “Medicare POC Tracking” widget shows Medicare patients who have had a Plan of Care sent to a doctor, and helps the front office track if/when the signed Plan of Care is returned. The widget on the Insight Analytics page shows the # of Unsigned Plans of Care in 3 different time-frames: Less Than 30..

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MedSoft Text Replacement

We are excited to announce MedSoft’s newest time-saving feature: Text Replacement Do you often use the same sentence or paragraph of text across multiple patients? Do you have a standard goal or assessment that might be beneficial to have stored for quick and easy insertion? MedSoft’s Text Replacement feature is designed for exactly this scenario…

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Best Practices – Authorizations and Policies

Authorizations and Policies – Visit Counts   MedSoft separates Patient Policies and Authorizations into two separate locations. Since each has a visit count listed on it, the question sometimes arises:   What do we do if the Policy initially provides 5 visits, but we are later granted authorization for an additional 5 visits? Should we..

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Appointment “Border Boxes”

  Appointment Colors MedSoft has a system-wide Appointment Color Code system that is based on the Patient’s Policy Type. This is not a configurable element within MedSoft.   Appointment Borders The client configurable element of the calendar display is a border box around appointments. Clinics can customize their list of appointment types (examples are: New..

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Incomplete Documentation Widget

  MedSoft’s Incomplete Documentation Widget MedSoft’s Incomplete Documentation widget displays a list of all visits for which documentation has not yet been completed. This information is segmented by the individual Therapist/PTA responsible for the exam.     Widget Details When users click on their portion of the graph, a Details page is displayed. The Details..

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