Tag: Front Office

Good Faith Estimate for Uninsured or Self-Pay Patients

The No Surprises Act was passed in 2020 to protect consumers from surprise medical bills, often called “balance billing.” Details from the APTA on how this impacts Physical Therapists can be found here.   In an effort to help clinics save time in generating these Good Faith Estimates, clinics will now see a “Good Faith..

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Non Documented Visits Detail Report

This report shows the detail of all billing, payments, and adjustments for visits that were created as non-documented visits during the requested date range. The “Type” column will indicate if the amount listed was a Payment or Adjustment. Totals charged and paid during the requested timeframe are displayed at the bottom of the report. When..

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No Show/Canceled Report

The No Show/Canceled Report allows clinic users to run a list of all patients who have had Appointments updated to No Show or Canceled Appointment status for the requested date range.   The report displays the patient name, account number, visit date, appointment status, No Show/Canceled reason, and any corresponding notes.   Report Format: Excel..

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Productivity Summary Report

The Productivity Summary report shows a summary of visits and charge amounts within the requested date range, differentiated by calendar resource.   Report Sample: For each calendar resource at your clinic, the following data is outlined.   A Grand Total of all Resources is included at the bottom of the report:   FAQ: What makes..

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Performance Report

The Performance report details the appointments each Calendar Resource has had scheduled for the requested time frame. Appointments are displayed as “Consult,” “New Patient,” or “Returning Patient” based upon the Appointment Type selected on the Appointment Calendar. Appointment Outcomes (Canceled, No Show, etc) reflect the result selected on the Appointment Calendar.   Report Sample:  ..

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Pending Appointments Widget

This widget shows patients whose appointment date has passed but who are still in Pending status on the Appointment calendar. This widget is used to identify patients who still need to have their appointment status updated to “Checked In,” “No Show,” or “Canceled.” Patients will show up on this widget after the date/time of their..

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Registrations Widget

The “Registrations” widget shows a total of all Pending Registrations. It also shows Year to Date numbers for Completed Registrations and Appointment Cancellations. Finally, this widget shows a grid of all Completed Registrations by month in comparison to Canceled Appointments in the same month.   The “Pending Registration” box shows the total number of Registrations..

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Visits Per Month Widget

The “Visits Per Month” widget shows Checked In, Canceled, No Show, and Pending visits per month. This graph shows a monthly breakdown of visits. Hovering over the columns on the graph will show numerical data for Checked In, Canceled, No Show, and Pending appointments. Note: this widget only counts appointments where the patient name was..

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Adding an Insurance Policy to a Patient

A Policy is linked to a specific Insurance in MedSoft. Thus, a Policy cannot be entered until the Patient has an Insurance Provider listed on their Patient Account. See Linking an Insurance Provider to a Patient for details. Policies can be added to a Patient Account through either the Registration screen or through the Patient..

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